This policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.
Use of Your Information
We use the personal information for purposes of running our business activities, to monitor the use of our service, our marketing efforts and improve our content and service offerings, and customise our site’s content, layout, services and for other lawful purposes. These uses improve our site and better tailor it to meet your needs.
Such information may also be used in our marketing activities to inform you of other products and services that you might be interested in.
Occasionally, we may also use the information we collect to notify you about important changes to our Website, new services, and special offers we think you will find valuable.
When you use this website, you may supply two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and website use information collected on an aggregate basis as you and other users visit our website. Below you can learn more about the information we collect:
Types of Personal Information:
When you register for any of our products, services or newsletters you will provide us information about yourself.
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
Information on Website Usage:
Just like other commercial Web sites, our Website utilises a standard technology called “cookies” (please see our Cookies Policy) and web server log files to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site.
Access to Your Information
Data Security and Consent
Please note that your information will be stored and processed on our computers in the UK. The laws on holding personal data in the UK may be less stringent than the laws of your Country of residence or citizenship. To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Identity Verification and Fraud Prevention
In circumstances where legislation requires us to confirm your identity we will verify your personal information, including but not limited to your name and address, against the relevant third-party database. The results of this verification may be recorded by credit reference agencies with the sole purpose of confirming your identity. No credit check is undertaken and your credit rating will not be affected by this.
If false or inaccurate information is provided, including in relation to a person’s identity and fraud is suspected or identified, details about this information, including customer Personal Data, will be passed to fraud prevention agencies. Law enforcement agencies may access and use this information.
We and other organisations may also access and use this information to prevent and detect crime, fraud and money laundering, for example when: checking details on applications for credit and credit related and other facilities; managing credit and credit related accounts or other facilities; recovering debt; checking details on proposals and claims for all types of insurance; and checking details of job applicants and employees. We and other organisations may access and use from other countries the information recorded by fraud prevention agencies.
Phone: 0345 565 1778